Customer Support

handbag iconPlease feel free to email us your handbag concerns - include a photo with your email so we can quickly assess the issues and email back an estimate and time frame for the restoration process which is on average 3-4 weeks.

Reviews

handbag iconYou now have the option of leaving a review of our products online - If you have any issues please contact us, as we are here to help resolve any leather concerns you may have - remember that leather is very unpredictable and that is why we are here.
Contact Lovin My Bags at
646-688-5503.

Testimonials

There are many of you who like to see what others are saying about our products. We have reserved this page for this reason. Lovin My Bags is always looking for ways to improve our products and services to serve you better. These comments and testimonials help us accomplish those goals. Thank you all for taking the time to encourage us and to guide us.

What you are saying about Lovin My Bags Products:

"Hi Barbara, Your products are amazingly effective. The botanical silk cleanser removed a bad case of denim dye transfer from my new, dove gray unfinished calf Emilio Pucci satchel. I feel good knowing that it is now well-protected with the 'Miracle Shield' and 'For Handles Only'! The cleanser and Botanical Silk Moisturizer also removed latex paint residue off of my dark gray Hermes Trim bag. Worth every penny, thank you so much for inventing them. A must-have for handbag collectors."
Annette.

"It's here and I've tried it! The denim smudge is completely gone from my lovely banana bag! Lovin My bags works - thank you for being so pleasant to deal with.”
Sylvia

“ I absolutely love the cleaner and thanks for going the extra mile for me to get it to me on time! My bag has never looked better (even new!). So thanks again! I tell everyone about your products!”
M.G.


“... The cleaner worked beautifully. It prompted me to pull out two leather jackets from my closet and go to work on them, with equally miraculous results. I have no idea why your product works better than other products, but I am a happy customer, and intend to tell my fellow handbag aficionados about it as well. ...”
Kathy

What you are saying about Lovin My Bags Services:

"Barbara,
Just opened my box! I am beyond ELATED!!
Couldn't be happier! showed them to my husband--he asked if you "detailed boots"--with a huge smile!! (he is an avid collector)
Many THANKS to you and your hubby!! I am just astonished!
Really appreciate you both!!
Have a fabulous weekend!!
And THANK YOU AGAIN!!"
Lori

"Barbara and Gary
Thanks so much for your work on my bag- it looks fantastic and I'm so happy with it ....
If it's ok I'll get back with some qs on caring for it, tired now after long day minding kids :) getting miss vif back gave my day a great lift, so pleased - thanks again!!
Also - big thanks for the products, you guys are great!
Happy client here."
Lisa

"...Thanks for your open communication. I am so happy to hear this is solvable. This beautiful bag would be ruined if it weren't for knowledgeable people like you. Have a fantastic weekend! :) "
A.G.

 “... Thank you very much for restoring my bags! They look lovely and brand new. I will be sure to refer your services to all my friends ...”
Regina

“... Just wanted to let you know I got the bag yesterday and you guys are AWESOME!! I can't believe what a great job you did. ...”
Abby

"...if your handbag has gotten so dirty not even you can clean it up, then send them to get them cleaned and repaired at Lovin’ My Bags. This is a company that provides spa services for your handbags. They clean, repair and restore your leathers to look almost like new! Just check out the before and after photos for some of the Balenciaga's they have restored. It’s pretty amazing."
The Conscious Snob

"I just wanted to let you know that I received my bag in the mail today and it looks absolutely amazing!
Thank you so much for the great service, and I will always recommend Lovin' My Bags for anyone that needs their purse repaired."
Erin

"I received my 07 Mogano Step bag today and it's in immaculate condition. The handles look great!
We Bal lovers are so lucky to have LMB around!! Thank you so much and have a great day!!"
Grace

 "Just received my bag- thank you it looks great! One of the women in the office will be contacting to send her white Chanel bag to be cleaned. So good to know you are out there!!"
Kathy

 "Just wanted to say thank you for stopping by on Wednesday and introducing your new line of products. I believe it’s a very good product. I will be recommending it to all our clients.
Have a great weekend!!!"
Max (BULGA)

"Received my grey Balenciaga. Looks great! Thanks so much!
Sophia

"Thanks so much Barbara !
It really looks fabulous.. :) I am so pleased with the result.
you are a miracle worker!
All the best"
Sonica

"Hi Barbara.
All I can say is --wow. You know how bad the condition was and I'm so impressed. I was a little hesitant about the bag being able to be restored, but I'm not now! You guys are miracle workers! Thanks so much. "
Theresa

Perfect Choice

handbag iconIf you need help finding the perfect choice products for your bags feel free to contact us anytime at 646-688-5503

Best Solutions

handbag iconWe have solutions for all of your handbag issues, from minor to major - just email us your bag photos and details of the problem and we will be happy to respond with an estimate and assessment of the restoration process.